Shipping policy
SHIPPING POLICY
Regular Orders - Delivery Timeframes
We are committed to delivering your order as quickly as possible. Please review our estimated delivery times below:
Cairo, Giza, and Alexandria Orders will be delivered within 3-5 business days.
El Sayed (Upper Egypt) Orders will be delivered within 5-8 business days.
Pre-Orders - Delivery Timeframes
Pre-order items require additional processing time as they are not currently in stock.
All Locations (Cairo, Giza, Alexandria, and El Sayed) Pre-orders will be delivered within 7-10 business days from the date of placing your pre-order.
You will be notified via Instagram Direct Message with updates about your pre-order status and shipping information.
Important Notes
- Delivery times are estimated and may vary depending on order volume and local conditions
- Business days exclude weekends and public holidays
- You will receive tracking information once your order has been shipped
- Please ensure someone is available to receive and inspect the order upon delivery
- Pre-order items will ship separately from in-stock items if ordered together
- Pre-order delivery timeframes begin from the date you place your order
Inspection at Delivery Remember, you have the right to check and preview your order before the courier agent leaves. Please inspect your product carefully at the time of delivery.
Questions? If you have any questions about shipping, delivery, or pre-orders, please contact us via Instagram Direct Message.